This Acceptable Use Policy was published on 19 April 2020


1. Introduction

1.1. This Acceptable Use Policy (as updated from time to time) is incorporated into our Agreement pursuant to the Terms of Services. It governs how the Customer and Authorised Users may access and use the Services.

1.2. Defined terms in this Acceptable Use Policy shall have the meaning given in the Terms of Service as applied by our Agreement and the same rules of interpretation apply. In addition, in this Acceptable Use Policy the following definitions have the meanings given below:

Terms of Service means the latest version of the document entitled Gooee Terms of Service available at www.gooee.com as updated from time to time; and
Virus means any Virus, disabling code (including code intended to limit or prevent any use of any software or system) or other malicious software (including malware, trojan horses, ransomware and spyware).

1.3. The Customer and Authorised Users are only permitted to use and access the Services for the Permitted Purpose as defined in the Agreement and in accordance with its terms. Use of the Services (or any part) in any other way, including in contravention of any restriction on use set out in this Acceptable Use Policy, is not permitted. If any person does not agree with the terms of this Acceptable Use Policy, they may not use the Services.



2. Restriction on use

2.1. As a condition of use of the Services, the Customer (on its own behalf and on behalf of Authorised Users) and each Authorised User agrees not to use the Services nor permit them to be used:

2.1.1. for any purpose that is unlawful under any applicable law or prohibited by this Acceptable Use Policy or the Agreement;

2.1.2. for purposes of promoting unsolicited advertising or sending spam;

2.1.3. to simulate communications from Gooee or another service or entity in order to collect identity information, authentication credentials, or other information (‘phishing’);

2.1.4. in any manner that disrupts the operations, business, equipment, websites or systems of Gooee or any other person or entity (including any denial of service and similar attacks);

2.1.5. in any manner that harms or may endanger minors or any other person;

2.1.6. in connection with any service, use or purpose where the failure of the Services (or any part) may endanger the health or life of any person or cause damage or loss to any tangible property or the environment; 

2.1.7. to promote any unlawful activity;

2.1.8. to represent or suggest that Gooee endorses any other business, product or service unless Gooee has separately agreed to do so in writing;

2.1.9. to gain unauthorised access to or use of any computers, data, systems, accounts or networks of any person;

2.1.10. in any manner which may impair any other person’s use of the Services or use of any other services provided by the Supplier to any other person;

2.1.11. to attempt to circumvent any password or user authentication methods of any person;

2.1.12. to systematically retrieve content from the Gooee Platform to create or compile, directly or indirectly, a collection, compilation, database, or directory without Gooee’s, or the relevant owner of the data’s written consent;

2.1.13. to use the Gooee Platform to store Personal Data (as defined by the European Union General Data Protection Regulation 2018), except where the Gooee Platform explicitly requests this information when creating user accounts and buildings;

2.1.14. to circumvent, disable or otherwise interfere with security-related features of the Gooee Platform, including features that prevent or restrict the use or copying of any content or data or enforce limitations on the use of the Gooee Platform and/or the content and data contained therein;

2.1.15. to engage in unauthorised framing of or linking to the Gooee Platform;

2.1.16. to trick, defraud or mislead either Gooee, any of its customers, authorised users or any third party;

2.1.17. to impersonate another authorised user of the Gooee Platform;

2.1.18. to harass, abuse or harm another person;

2.1.19. to decipher, decompile, disassemble or reverse engineer the Gooee Platform or any part of it;

2.1.20. to copy or adapt the Gooee Platform’s software, including but not limited to Python, Go, Erlang, Java, JavaScript, HTML or other code;

2.1.21. to upload or transmit (or attempt to upload or transmit) any Virus;

2.1.22. to upload or transmit (or attempt to upload or transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats, 1×1 pixels, web bugs, cookies, or other similar devices;

2.1.23. to use, launch, develop or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper or offline reader that accesses the Gooee Platform, or using or launching any unauthorised script or other software;

2.1.24. to access or use the services provided by Gooee in a way intended to avoid incurring fees or usage limits or quotas;

2.1.25. in any manner inconsistent with the Agreement or with the relevant Documentation or other instructions provided by Gooee from time to time; or

2.1.26. in any manner which does not comply with the provisions relating to Intellectual Property Rights contained in the Agreement.



3. Customer data & communication standards

3.1. Any Customer Data or communication made on or using the Services by any person must conform to appropriate and lawful standards of accuracy, decency and lawfulness, which shall be applied in Gooee’s discretion, acting reasonably. In particular, the Customer warrants and undertakes that any Customer Data and each such communication shall at all times be:

3.1.1. submitted lawfully and without infringement of any Intellectual Property Rights of any person;

3.1.2. free of any Virus (at the point of entering the Gooee Platform);

3.1.3. factually accurate;

3.1.4. provided with the necessary consent of any third party;

3.1.5. not defamatory or likely to give rise to an allegation of defamation;

3.1.6. not obscene, seditious, vulgar, pornographic, sexually explicit, discriminatory or deceptive;

3.1.7. not abusive, threatening, offensive, harassing or invasive of privacy; 

3.1.8. not racist, sexist or xenophobic;

3.1.9. not liable to offend religious sentiments or deeply held beliefs; and

3.1.10. unlikely to cause offence, embarrassment or annoyance to any person.



4. Linking & other intellectual property matters

4.1. As a condition of use of the Services, the Customer (on its own behalf and on behalf of Authorised Users) and each Authorised User agrees not to:

4.1.1. create a frame or any other browser or border environment around the content of the Services (or any part);

4.1.2. display any of the trademarks or logos used on the Services without Gooee’s permission together with that of the owner of such trademarks or logos; or

4.1.3. use Gooee’s trademarks, logos or trade names in any manner.